Our folio includes a wide range of visual outcomes but a lot of our work includes designing the things you don’t see

Research group working at a desk
Designers at a whiteboard

We help our clients create new brands, products and services, validate them with users, bring them to market and work iteratively to optimise them. We see design as a strategic tool to provide businesses with a competitive edge and chance to help realign technology to humanities best interests along the way.

  • Branding
  • Service design
  • Design research
  • User experience design
  • Interface design

Working with us means ultimate transparency, collaboration and a balance of creativity and pragmatism

  • We’re a team of designers founded by a designer. We believe that every interaction is a branded interaction and that design is a powerful strategic tool that can be used to improve business and help realign technology to humanities best interests.

  • We don’t hide behind project managers or account managers. We believe that great work comes from developing direct relationships with our clients. We give our staff the tools they need to self organise so your budget goes towards the work not the administration.

  • Whilst we aim for beautiful outcomes, our priority is to solve everyday human experience problems. Research, prototyping and testing are all integrated into everything we do from branding through to designing a digital product. And because we are designers, our inisghts are sharp and actionable.

  • We invest in our people and our culture. We make room for training, inspiration, group critiques and time to reflect. We are constantly developing our own methodologies whilst encouraging free-thinking. We encourage our designers to experiment and make stuff. Working with anyone of us means leveraging the intelligence of the group.

  • We have unique experience working on some of the largest digital products for the Financial Services, Entertainment, Energy, Sport, Property and the Arts industries. We apply this collective experience to every new project.

  • Our sprint based rituals and cloud based tools give you ultimate transparency. You can watch us work in Figma, check in with us on Slack, or just come to the showcase at the end of the fortnight to get an executive summary.

  • We don’t do anything that doesn’t contribute directly to the outcome. We’d rather build a rapid prototype than write a redundant document. Our ‘full stack’ designers work on every aspect of the project so that there isn’t anything lost along the way.

  • We judge awards, speak at events and on occasion write about our experiences. We continue to work with Swinburne to help prepare design students for industry.

We believe in the power of letting experienced designers manage themselves

  • Tess Braden
    Tess BradenSenior Designer
  • Chen ChooSenior Designer
  • Marty CoghlanDesign Director
  • Lauren ContiDesigner
  • Alec GozaliDesigner
  • Cinzia KotsiakosGeneral Manager / Partner
  • Tim Kotsiakos
    Tim KotsiakosCreative Director / Founder
  • Denny LouisSenior Designer
  • Osama SarakibiDesigner

Recent awards

MASS is located on the land of the Wurundjeri people of the Kulin Nation. We acknowledge their sovereignty and pay our respects to Elders past, present and emerging.